LEGAL
Privacy Policy.
How we handle information you share with DigitalOk.
Last updated: [INSERT DATE ON PUBLISH]
Who we are
DigitalOk ("we", "us", "our") is a marketing consultancy providing digital marketing, personal branding and marketing consultancy services, operating from Gurugram (Haryana), Jaipur (Rajasthan) and Dubai (UAE). This policy explains what personal information we collect through digitalok.in, why we collect it, and what rights you have.
For any question about this policy, contact us at mail@digitalok.in.
What we collect
We only collect what you choose to give us. Specifically:
- Enquiry details — your name, phone or WhatsApp number, email address, company name, nearest office and the message you write in our contact or lead capture forms.
- Communication content — the messages you send us by WhatsApp, email or phone, and our replies.
- Basic technical data — standard server information such as your IP address, browser type and the pages you visited, recorded by our hosting provider.
We do not ask for, and you should not send us, payment card details, passwords, government identification numbers or other sensitive personal data through this website.
How we use it
- To respond to your enquiry and arrange a consultation.
- To provide the services you engage us for.
- To send you information you have specifically asked for.
- To maintain and improve the website and diagnose technical problems.
- To meet legal, accounting and record-keeping obligations.
We do not sell your personal information. We do not share it with third parties for their own marketing.
WhatsApp submissions
Our forms are designed to continue the conversation on WhatsApp. When you submit a form, the details you entered are placed into a pre-filled WhatsApp message that you send. That message is then processed by WhatsApp (Meta) under their own privacy terms, in addition to ours.
Third parties we rely on
- Web hosting — serves the website and keeps standard server logs.
- Google Fonts — typefaces are requested from Google's servers, which involves your browser contacting Google.
- WhatsApp (Meta) — when you choose to message us.
Cookies
This website does not set advertising or tracking cookies of its own. If analytics or advertising tools are added in future, this policy will be updated and appropriate consent will be requested before any non-essential cookie is set.
How long we keep it
We keep enquiry information for as long as needed to respond and, where an engagement follows, for as long as required for the working relationship and applicable legal or tax retention periods. After that it is deleted or anonymised.
Your rights
You can ask us to:
- Tell you what personal information we hold about you.
- Correct anything inaccurate.
- Delete your information, where we have no ongoing obligation to keep it.
- Stop contacting you.
Email mail@digitalok.in and we will respond within a reasonable period. Depending on where you live, you may also have the right to complain to a data protection authority.
Security
We take reasonable measures to protect the information you send us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date above will change when we do.
Note for DigitalOk: this policy is a clear, honest starting point written to match how the website actually behaves — but it is not legal advice. Before publishing, have it reviewed by a qualified professional and fill in the registered entity name, registered address, governing jurisdiction and the "last updated" date.